Harmony's Risk Management Services help you achieve and maintain the highest quality of care at your facility so that you can obtain the best possible contract reimbursements, avoid governmental interference, and maintain resident satisfaction. Harmony's approach focuses on three main areas:
Risk Management
Harmony's Risk Management Services offers an exclusive Five Star Risk Management Program which uniquely positions our members to understand, manage and control the costs of workers’ compensation as it applies to their specific needs. Our full time Risk Manager is committed to providing the best practices and services in the industry. Through our aggressive claims management approach members reduce and control costs.
Continuous Quality Improvement (CQI)Harmony offers a model CQI plan that can be easily adapted to your facility's specific needs and circumstances, in compliance with mandated quality indicators, which will enable you to proactively identify and eliminate trends and problems before they become serious. Corporate ComplianceIn addition to Continuous Quality Improvement, Harmony also has a model Corporate Compliance program that will shield your facility from punitive measures by the government. It uses widely-recognized and established standards for regulatory compliance with fraud and abuse laws.Resident/Family and Employee Satisfaction SurveysHarmony's Resident/Family and Employee Satisfaction Surveys enable SNFs to establish productive lines of communication with their residents, families, and employees minimizing problems that prompt governmental investigations and litigation.
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